Privacy Policy for CryptoCloaks™
Effective Date: March 15, 2026
CryptoCloaks™ (“we,” “us,” or “our”), located at PO Box 7882, Loveland, CO 80537, United States, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.cryptocloaks.com (the “Website”), place orders, create an account, or otherwise interact with our services (collectively, the “Services”).
By using the Website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or Services.
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.” Your continued use after changes constitutes acceptance.
1. Information We Collect We collect the following categories of personal information:
- Information You Provide Directly:
- Contact details (name, email address, phone number, shipping/billing address).
- Account information (username, password).
- Payment details (processed securely via third-party providers like Stripe; we do not store full card numbers).
- Order details (products purchased, crypto wallet addresses if paying with cryptocurrency).
- Communications (support inquiries, reviews, or messages).
- Information Collected Automatically:
- Device and usage data (IP address, browser type, operating system, device identifiers).
- Cookies and tracking technologies (see Section 5 below).
- Analytics data (pages viewed, time spent, referral sources).
- Sensitive Information: We do not intentionally collect sensitive personal information (e.g., racial/ethnic origin, health data, biometric data, precise geolocation beyond shipping needs) unless necessary for order fulfillment or as required by law.
2. How We Collect Information
- Directly from you (forms, checkout, account creation).
- Automatically via cookies, pixels, web beacons, server logs, and analytics tools.
- From third parties (payment processors, shipping carriers, fraud detection services).
3. How We Use Your Information We use your information to:
- Process and fulfill orders, including shipping and payment.
- Manage your account and provide customer support.
- Communicate about orders, promotions, or updates (with opt-out options).
- Improve the Website and Services (analytics, troubleshooting).
- Prevent fraud, enforce our Terms of Service, and comply with legal obligations.
- For marketing (e.g., emails) where you have consented or as permitted by law.
4. Sharing Your Information We may share your information with:
- Service providers (payment processors like Stripe, shipping carriers, hosting/analytics providers like Google Analytics).
- Affiliates or business partners (for order fulfillment).
- Legal authorities if required by law, subpoena, or to protect rights/safety.
- In connection with a merger, acquisition, or sale of assets.
We do not “sell” personal information as defined under CCPA/CPRA or similar laws, nor share it for cross-context behavioral advertising without your opt-out rights where applicable.
5. Cookies and Tracking Technologies We use cookies, pixels, and similar technologies for functionality, analytics, and advertising.
- Essential cookies: Required for site operation.
- Analytics cookies: Track usage (e.g., Google Analytics).
- Advertising cookies: For targeted ads (if used).
You can manage preferences via your browser settings or our cookie banner (if implemented). For more, see our Cookie Policy (if separate) or contact us.
6. Your Privacy Rights (Including Under CPA and CCPA/CPRA) Depending on your location (e.g., Colorado or California residents), you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of the “sale” or sharing of your personal information (we do not sell data, but provide opt-out for any sharing).
- Opt out of targeted advertising or profiling.
- Limit use of sensitive personal information (we do not process sensitive data requiring limits).
- Non-discrimination for exercising rights.
- Appeal denials.
To exercise rights, email support@cryptocloaks.com with your request and verification details. We respond within required timeframes (e.g., 45 days under CPA/CCPA, extendable). Authorized agents may submit on your behalf with proof.
For Global Privacy Control (GPC) signals: We honor GPC opt-out requests for targeted advertising/sharing where required (e.g., under Colorado rules in 2026).
7. Data Security We implement reasonable security measures (e.g., encryption for payments, access controls) to protect your information. However, no system is 100% secure—we cannot guarantee absolute security.
8. Data Retention We retain personal information as long as needed for the purposes described (e.g., order records for accounting/tax, typically 7 years), or as required by law. After that, we delete or anonymize it.
9. International Transfers The Website is hosted in the US. If you access from outside the US, your information may transfer to and be processed in the US (subject to US laws, which may differ from your country).
10. Children’s Privacy Our Services are not directed to children under 18 (or 13 under COPPA). We do not knowingly collect data from children. If we learn we have, we delete it. Contact us if you believe we have child data.
11. Third-Party Links and Services The Website may link to third-party sites (e.g., payment processors). We are not responsible for their privacy practices—review their policies.
12. Contact Us For questions, rights requests, or concerns: Email: support@cryptocloaks.com Mail: CryptoCloaks™, PO Box 7882, Loveland, CO 80537
This Privacy Policy is governed by Colorado law, with disputes resolved per our Terms of Service (including arbitration).
Thank you for trusting us with your information. We are committed to protecting it responsibly.